Privacy Policy

1. Data Controller Information

LogicFlare d.o.o. is the data controller responsible for your personal information. Our contact details are:

• Company: LogicFlare d.o.o.
• Registration Number: 489536217
• VAT Number: HR48526136978
• Address: Branimirova ulica 121, 51486 Rijeka, Croatia
• Email: privacy@logicflare.pro
• Phone: +385 51 705 5716

2. Data We Collect

We collect and process various types of personal data depending on how you interact with our website and services. The data we collect includes:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request information
• Communication Data: Messages, enquiries, and feedback you send to us through our contact forms or email
• Marketing Preferences: Your consent preferences for receiving marketing communications

Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, referral sources, and user journey through our website
• Cookie Data: Information collected through cookies and similar technologies as described in our Cookie Policy

3. How We Use Your Information

We use the personal data we collect for legitimate business purposes, including:

Service Provision

• Responding to your enquiries and providing customer support
• Processing your requests for information about our services
• Scheduling demonstrations and consultations
• Providing technical support and troubleshooting

Business Operations

• Improving our website functionality and user experience
• Conducting analytics to understand how our services are used
• Developing new products and services
• Maintaining security and preventing fraud

Marketing and Communications

• Sending you marketing communications about our services (with your consent)
• Providing updates about our company and industry news
• Inviting you to events and webinars

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and optional cookies
• Legitimate Interests: For website analytics, security, and business development
• Contract Performance: For providing services you have requested
• Legal Obligation: For compliance with applicable laws and regulations

5. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

6. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

7. International Data Transfers

As we are based in Croatia (EU), your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact Enquiries: Up to 3 years after last contact
• Marketing Data: Until you withdraw consent or 3 years of inactivity
• Website Analytics: Up to 26 months (Google Analytics default)
• Legal Obligations: As required by applicable laws

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing in certain situations
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw consent for processing based on consent

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection and security
• Incident response and breach notification procedures

11. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us: